Alumni Support Center (hereafter “Company”)
By accessing the website at https://alumnisc.com/, you are agreeing to
be bound by these terms of service, all applicable laws and regulations, and agree that
you are responsible for compliance with any applicable local laws. If you do not agree
with any of these terms, you are prohibited from using or accessing this site. The
materials contained in this website are protected by applicable copyright and trademark
2. USE LICENSE
1. Permission is granted to temporarily download one copy of the materials
(information or software) on Company’s website for personal, non-
commercial transitory viewing only. This is the grant of a license, not a transfer of
title, and under this license you may not:
1. Modify or copy the materials;
2. Use the materials for any commercial purpose, or for any public display
(commercial or non-commercial);
3. Attempt to recompile or reverse engineer any software contained on
4. Remove any copyright or other proprietary notations from the materials; or
5. Transfer the materials to another person or “mirror” the materials on any
2. This license shall automatically terminate if you violate any of these restrictions
and may be terminated by Company at any time. Upon
terminating your viewing of these materials or upon the termination of this
license, you must destroy any downloaded materials in your possession whether
in electronic or printed format.
1. The materials on Company website are provided on an ‘as is’
basis. Company makes no warranties, expressed or implied, and
hereby disclaims and negates all other warranties including, without limitation,
implied warranties or conditions of merchantability, fitness for a particular
purpose, or non-infringement of intellectual property or other violation of rights.
2. Further, Company does not warrant or make any representations
concerning the accuracy, likely results, or reliability of the use of the materials on
its website or otherwise relating to such materials or on any sites linked to this
In no event shall Company or its suppliers be liable for any damages
(including, without limitation, damages for loss of data or profit, or due to business
interruption) arising out of the use or inability to use the materials on
Company’s website, even if Company or a Company’s authorized
representative has been notified orally or in writing of the possibility of such
damage. Because some jurisdictions do not allow limitations on implied warranties, or
limitations of liability for consequential or incidental damages, these limitations may not
apply to you.
5. ACCURACY OF MATERIALS
The materials appearing on Company’s website could include technical,
typographical, or photographic errors. Company does not warrant that
any of the materials on its website are accurate, complete or current.
Company may make changes to the materials contained on its website at any time without
notice. However Company does not make any commitment to update
Company has not reviewed all of the sites linked to its website and is
not responsible for the contents of any such linked site. The inclusion of any link does
not imply endorsement by Company of the site. Use of any such linked
website is at the user’s own risk.
Company may revise these terms of service for its website at any time
without notice. By using this website you are agreeing to be bound by the then current
version of these terms of service.
8. GOVERNING LAW
These terms and conditions are governed by and construed in accordance with the laws
of Orange County, California and you irrevocably submit to the exclusive jurisdiction of the
courts in that State or location.
9. MONITORING & RECORDING OF PHONE CALLS
You consent to and authorize us, any of our affiliates, or our marketing associates to monitor and/or record any of your telephone conversations with our representatives or the representatives of any of those companies.
Your privacy is important to us.
It is Company’s policy to respect your privacy regarding any information
we may collect while operating our website. Accordingly, we have developed this
disclose and otherwise make use of personal information. We have outlined our privacy
- We will collect personal information by lawful and fair means and, where
appropriate, with the knowledge or consent of the individual concerned.
- Before or at the time of collecting personal information, we will identify the
purposes for which information is being collected.
- We will collect and use personal information solely for fulfilling those purposes
specified by us and for other ancillary purposes, unless we obtain the consent of the
individual concerned or as required by law.
- Personal data should be relevant to the purposes for which it is to be used, and,
to the extent necessary for those purposes, should be accurate, complete, and up-
- We will protect personal information by using reasonable security safeguards
against loss or theft, as well as unauthorized access, disclosure, copying, use or
- We will make readily available to customers information about our policies and
practices relating to the management of personal information.
- We will only retain personal information for as long as necessary for the
fulfillment of those purposes.
We are committed to conducting our business in accordance with these principles in
order to ensure that the confidentiality of personal information is protected
Terms & Condition
Alumni Support Center (hereafter “Company”)
Company’s cancellation policy is designed to exceed state law requirements (for the Client’s protection) and be easy to understand: If you are unhappy, dissatisfied, unsure, or do not want to utilized Company’s service at anytime prior to receiving the documents described herein, then simply send an email (email@example.com), or call (888-500-4929) to Company requesting a refund and termination of our services. Refunds are only given within the first 3 calendar days of the executed Service Agreement Date. Once Company completes it document preparation services stage(s) and/or send document copies to Client, Client shall not be entitled to a refund unless subject to below guarantee. If at anytime, you have questions, please do not hesitate to call or write to us directly.
Money Back Guarantee
You are guaranteed 100% reimbursement if you are not approved for your chosen federal program.
Company guarantees that the documents Client provided to Company will be sufficient for Client to use to obtain DOE-offered program for student loan debt subject to the following conditions: (1) student loans that Client presents to Company are original debts, and have not previously combine or had their terms or amounts previously adjusted, and have not been previously serviced or worked on by any other student loan assistance or adjustment company; (2) Client fully cooperates, is honest, complete and timely in providing all information requested by Company and DOE; and/or (3) Client does not possess a characteristic that pursuant to DOE rules or applicable law would disqualify Client from their selected federal program. Client shall not be entitled to the benefits of this section in the event a Client receives document preparation services from Company prior to approval by DOE, Client terminates this Agreement or does not pay Company. Fee(s) Client paid to Company to prepare Clients documents will not be reimbursed to Client until DOE gives results of Clients DOE-offered program status. If Client is not approved through the DOE with documents prepared by Company, then Company will reimburse the Fee paid to Company (limited to funds received by Company from Client). All refund requests must be made, in writing (firstname.lastname@example.org), to Company within 30 days of any denial by the DOE.
“Depending on program and qualifications”
Phase 1. Includes, But Is Not Limited To, Counseling, Reviewing And Determining Qualifying Federal Programs Available Through The Department Of Education, Providing The Options To Client In Order For Client To Make A Determination Of Which Program Best Suits Client’s Current Situation, And Submission Of Forbearance Per Client’s Request If Loans Are Eligible. $99-$500
Phase 2. Includes, But Is Not Limited To, Postponement Of Payment, Alleviation Of Payment On A Temporary Basis For The Purpose Of Program Placement By Means Of Forbearance And / Or Deferment As To Modify The Terms Of The Existing Status Of Said Loans And Provide Temporary Hardship Relief.$99-$500
Phase 3. Includes, But Is Not Limited To, Allocating The Proper Collection Agency, Enrolling Loans Into Rehabilitation Program, Allocating The Proper Documents For Qualifying Programs, Reviewing And Analyzing Client Documents, Preparation Of Aforementioned Documents, Completion Of Application(s) For Subsequent Program(s) And Submission Of Said Documents To The Department Of Education Or Servicer To Review For Federal Program Or Repayment Plan Request. $99-$500
Our clients are our number one priority. We want to work hard for you with 100% communication and transparency all the way through. Please make sure you understand our company and services completely.
We are not a government agency
Alumni Support Center is not the U.S Department of Education. We are not a lender nor a servicer. We work strictly for the borrowers, with only the borrower’s best interest in mind. We are on your side.
We do not alter your credit nor alter your student loans in any way
Although going through some of these government programs help your credit, we do not have any control over your credit.
We do not make student loan payments on your behalf
Our purpose is to process your application and ensure you are enrolled into federal repayment programs that you qualify for through the government. Any fees paid to Alumni Support Center is for our professional services, you are responsible for repaying your loan separately.
You have the freedom to do it yourself without a fee through the Department of Education
You could do your own taxes for free, even represent yourself in court, but wouldn’t you rather trust a CPA or LAWYER to ensure your process goes through smoothly with 100% with maximum benefits. Would you feel comfortable having the IRS complete your tax returns instead of a trusted adviser?
With student loan servicers getting sued left and right by the government, and the U.S Department of Education not highly proactive on working with student loan borrowers, high record number of student loan borrowers are falling victim to default each day
We at Alumni Support Center know first hand how difficult navigating these programs can be. For some, navigating through multiple loan servicers, loan structures and statuses, confusing small print, and different payment due dates every month can be overwhelming. There is no one-size-fits-all solution. We attempt to take the stress out of finding programs that meet the financial needs of our clients.
We only receive payment for our work after your loan documents are prepared, submitted, and you make your first payment on the new program
Alumni Support Center does not take any upfront fees. To the extent that you set aside funds for our services, we are not allowed to collect them until after we have completed our work, show proof of our work and you have made a payment on your new repayment program.
Alumni Support Center has eased the financial stress of student loan borrowers nationwide through our document preparation services!
Alumni Support Center is a specialize private company and is not affiliated with Federal, State, or Local Government agencies. Alumni Support Center is not a loan servicer or originator. We help consumers obtain Federal Government offered programs by preparing and submitting documentation for them. Consumers with student loan debt have the legal right to use an attorney or process federal student loan services documentation on their own behalf.