Click For Reviews
Dedicated to Borrowers Nationwide
Toll Free: 888-980-2899
What Our Customers Are Saying
5 Stars ***** I am so grateful for the conversation. I had this evening. I was enlightened, educated & helped with patience, compassion, knowledge by an all around awesome person.
July 27, 2018
This company is truly awesome ! Christian, was so helpful with the whole process. Any questions I had i could simply call him, he would asnwer or he would respond within minutes. I'm so happy that I contacted them to help me with my students loans. They got me payment low, I could afford them and also assist with my credit and getting back in school to finish my degree. I recommend this company to all my friends and family with student loan debt. There are a life saver and the process is sooo easy.
October 1, 2018
Alumni Center will take care of your College Tuition loans and have your payments drastically reduced. Mine went from thousands to hundreds within a couple of months. This is the best news I have had for the last 10 years I have had with the federal tuition program. I encourage anyone with any type of financial hardship with these loans to contact them and make your own arrangements. You won't be sorry.
July 2, 2019
This review is for Christian. My current loans were in default. My credit is affected negativity due to my student loans. Luckily I have not been garnished yet. Alumni support center is currently helping me get out of default. I have not been out yet but I did get proper letters sent to me like my agent said I would. I am just waiting for my default to be uplifted on my status. Overall, good education, the explanation was very simple for me to understand and I cant wait for my default to be removed. Thanks guys
March 11, 2018
John Tran was really great getting me set up and was fast. Also made it easy to understand. Thank you
July 17, 2018
I had a great conversation with the representative and he helped me tremendously. I was very pleased with the outcome of our conversation and his ability to assist me. Great Job
July 27, 2018
Melissa was a great help getting me signed up with student loan forgiveness. I had tried to contact the federal government for help with this and got nowhere. Melissa walked me through everything and was a huge help. Thank you
October 12, 2018
Thank You! These guys are great. They took the time to educate me and made me feel assured of the whole process. I was very hesitant in dealing with a company outside of my loan servicer but my servicer was very frustrating to deal with and did not take the time to explain nor educate me on the forgiveness repayment program. I received updates throughout the whole process like my agent said I would. I went to a university so I accumulated a whole bunch of student loan debt, about 60k. Pretty much to make it short, Alumni Support Center got my monthly payments lowered to 39$/m and predicted I would save around $40-50k with my new repayment program. They made the whole process easy for me and also will re-certify my program each year for me. You guys rock!
March 10, 2018
I'm writing this review because they truly are awesome! I won't lie when I first clicked the link on Facebook I thought to myself "they can't help me it'll just be another way for me to get flooded by unwanted calls and emails" but actually Angel and his colleagues have been outstanding! They have been very resourceful and diligent about getting back to you and answering any questions you may have! It took me 3 months to get out of default and they saved me thousands of dollars which takes a load off. Thank you guys so much
May 30, 2018
Wow! I’m so happy that I called these guys back after receiving a few letters. I kept putting it off but I almost regret not calling sooner. They helped consolidate my loans and figure out the most affordable plan for me. I can’t believe how much money im going to save. Alumni employees are so honest and helpful. I highly recommend you use this company to help with loan forgiveness and consolidation.
July 12, 2018
Thanks Alumni Support Center for helping me enroll my parent plus loans into the federal program. Special thanks to Tony my Account manager for guiding me through the process.
May 13, 2018
Very cheerful and helpful service. Explained everything and answered all my questions. Thank you for your help!
July 23, 2018Vera Pandora
June 4, 2018
I am finally able to take care of my student loan... The situation was impossible, as I am retired and student loan debt would take a hefty share of my pension, so this program allows for consolidation and repayment that is based on income. I still am paying another student loan that is under a non-government program and not eligible for this program...but at least this program was available.
September 19, 2018
Very kind understanding personnel Helped consolidate my loans Helped remove garnishments Helped understand what I could do better and understand the process Thank you so much
January 30, 2019
Katy is amazing! She has been my contact for Alumni Support and is super punctual and responsive. It’s so difficult to always get on the phone and make a call, the mode of text message has helped immensely. Thanks Alumni and Katy!
February 18, 2019
Alumni Support Center’s customer service was outstanding. I am just beginning this process and can’t wait to consolidate my loans. I have been out of work for a year and a half due to medical issues and this is a life saver. Thank you to my customer service agent.
July 13, 2018
They are incredibly helpful and patient. My adviser even helps me after hours. Always in a timely manner, too!
June 6, 2018
This place truly rocks. I wasn't sure if I could get help at first but I called in to find out and the representative Jeffrey Thompson was extremely helpful in getting my loan situated.
July 6, 2018
Angel Esparza helped me out so much today! A huge shout out to him for helping me out with my student debt and getting on a plan that fits my financial situation. Easy phone call, saved money, and friendly service, what more could you ask for!
July 24, 2018
Thanks for helping me with my student loans.You guys did a fantastic job and I just got my new monthly statement with the low payment as discussed with my agent. Thanks Alumni!
April 29, 2018
I truly appreciate you guys. I highly recommend anyone who's having student loans issues. They are the best people to go through. They are very professional and understanding. They also get things done in a timely manner. At first I was a bit skeptical because there's a lot of companies that offer student loan resolution, but they are not of their word. Conducting business with The Alumni Support Center has been one of the greatest decisions I've made this year. Thank you again guys for your dedication.
April 30, 2018
This review is for Angel. He was more then just helpful when it came to walking through every step of the process on finding a solution to my loan that i've had for probably bout 8 years or so. Very professional person to talk too. I was nervous about calling up because i've called up other places to try and resolve my loan issues and they wouldn't even help. I am so happy that I made the call when I did thank you Angel so much for helping me because I thought I was never gonna get out of the student debt that i had occured with all the interest through out the years.
May 11, 2018
As a recent graduate, repaying my loans were definitely something I was stressing with. While in the process of relocating and finding a new job, I could not afford to pay $3-400 a month. After meeting Christian, he was able to consolidate my loans and put me on a pay as you earn schedule to accommodate the situation that I was in. Additionally, he was flexible enough to fit my schedule and connect with me during off hours to help me understand my options and find the best solution for me. With his commitment, it gave me the time to focus on the challenges I had in front of me. Thank you
March 13, 2018
My servicer was very frustrating and hard to deal with. Repaying my loans should't be this aggravating. I too was nervous about using an outside servicer. I'm glad I did. Alumni support center has answered all my questions and has helped me through the re-payment process making sure I understand whats going on and keeping me updated at all turns. I'm no longer running in circles and I'm paying back my loans. Thank you Alumni Support Center for turning this into a pleasant experience.
March 14, 2018Earron Smith
March 16, 2018
I'm so happy the company contacted me the representative helped me very much and was very thorough with everything.
August 16, 2018
five star rating great customer service, and great support for families that really the help awesome program highly recommend
July 11, 2018
Jeffrey was awesome! I was nervous about the process wasn’t sure what I was getting myself into, but Jeffrey made me feel comfortable even though I was speculating everything. If anyone needs any help with there student loans differently give them a call. Thanks again Jeffrey😊
July 6, 2018
I think everyone is always sceptical about a "better deal" when talking about loans and scared of getting scammed, but I can assure you these guys went above and beyond for myself. They reasurred me every step of the way and I have a more reasonable payment that I didn't think was possible.
March 21, 2018
Alumni Support Center is a specialize company that educates student loan borrowers on government programs and prepare applications for applicants who wish to enroll into the various programs offered through The Department of Education. We will counsel and walk you through your options and help prepare and finalize your documents, depending on which program(s) you choose. Alumni Support Center is not affiliated with Federal, State, or Local Government agencies. Alumni Support Center is not a loan servicer or originator. Consumers with student loan debt have the legal right to use an attorney or process federal student loan services documentation on their own behalf through the Department Of Education.