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What Our Customers Are Saying
Katy is amazing! She has been my contact for Alumni Support and is super punctual and responsive. It’s so difficult to always get on the phone and make a call, the mode of text message has helped immensely. Thanks Alumni and Katy!
February 18, 2019
I really appreciate AlumniSC because it helps me financially when I thought I will never get out of debt... I can finally go back to school and start a whole process to earning my degrees without taking a Loans are garnished my checks. Thanks to my agents !
April 24, 2018
I’m so glad I took advantage of this wonderful program! My loans are now a fraction of what they were and my specialist was so incredibly helpful, kind, and supportive. Thank you for your help and I’d highly recommend this company to everyone with loans!!
August 3, 2018
This is a wonderful program. Staff took the time to answer every question and made sure I understood everything. Recommend 100%.
July 17, 2018
5 Stars ***** I am so grateful for the conversation. I had this evening. I was enlightened, educated & helped with patience, compassion, knowledge by an all around awesome person.
July 27, 2018
My experience with the Alumni Support Center has been nothing short of amazing, Melissa and Vince have so helpful assisting me every step of the way through this process and I’m so grateful to them for this opportunity to clear my student loan debt.
April 22, 2019
Melissa was a great help getting me signed up with student loan forgiveness. I had tried to contact the federal government for help with this and got nowhere. Melissa walked me through everything and was a huge help. Thank you
October 12, 2018
My agent was super efficient and helpful—he made student loans something I didn’t need to stress about anymore! Almost too good to be true—but it’s not! Made my day!
July 20, 2018
Wow! I’m so happy that I called these guys back after receiving a few letters. I kept putting it off but I almost regret not calling sooner. They helped consolidate my loans and figure out the most affordable plan for me. I can’t believe how much money im going to save. Alumni employees are so honest and helpful. I highly recommend you use this company to help with loan forgiveness and consolidation.
July 12, 2018
I think everyone is always sceptical about a "better deal" when talking about loans and scared of getting scammed, but I can assure you these guys went above and beyond for myself. They reasurred me every step of the way and I have a more reasonable payment that I didn't think was possible.
March 21, 2018
Alumni Center will take care of your College Tuition loans and have your payments drastically reduced. Mine went from thousands to hundreds within a couple of months. This is the best news I have had for the last 10 years I have had with the federal tuition program. I encourage anyone with any type of financial hardship with these loans to contact them and make your own arrangements. You won't be sorry.
July 2, 2019
Thank You! These guys are great. They took the time to educate me and made me feel assured of the whole process. I was very hesitant in dealing with a company outside of my loan servicer but my servicer was very frustrating to deal with and did not take the time to explain nor educate me on the forgiveness repayment program. I received updates throughout the whole process like my agent said I would. I went to a university so I accumulated a whole bunch of student loan debt, about 60k. Pretty much to make it short, Alumni Support Center got my monthly payments lowered to 39$/m and predicted I would save around $40-50k with my new repayment program. They made the whole process easy for me and also will re-certify my program each year for me. You guys rock!
March 10, 2018
- Amy Sepulveda
July 25, 2018
I spent about $800 on services that I could have easily done myself with a phone call to equally as helpful people through fedloan servicing, the government institution to which alumni support center talks anyway. Please don't waste your money!
June 24, 2019
Great customer service. I Spoke to John Tran and was very helpful and answered questions I had regarding the program. Great program as well. Thumbs up
July 17, 2018
Alumni Support Center’s customer service was outstanding. I am just beginning this process and can’t wait to consolidate my loans. I have been out of work for a year and a half due to medical issues and this is a life saver. Thank you to my customer service agent.
July 13, 2018
This review is for Angel. He was more then just helpful when it came to walking through every step of the process on finding a solution to my loan that i've had for probably bout 8 years or so. Very professional person to talk too. I was nervous about calling up because i've called up other places to try and resolve my loan issues and they wouldn't even help. I am so happy that I made the call when I did thank you Angel so much for helping me because I thought I was never gonna get out of the student debt that i had occured with all the interest through out the years.
May 11, 2018
I truly appreciate you guys. I highly recommend anyone who's having student loans issues. They are the best people to go through. They are very professional and understanding. They also get things done in a timely manner. At first I was a bit skeptical because there's a lot of companies that offer student loan resolution, but they are not of their word. Conducting business with The Alumni Support Center has been one of the greatest decisions I've made this year. Thank you again guys for your dedication.
April 30, 2018
Thanks for helping me with my student loans. You guys made it easy for me by educating me and making it easy for me since im student loan illiterate. Thanks ya and shout out to my agent Tim!
April 12, 2018Angel Paredes
July 23, 2018
Leaving you guys a quick review. Everything was pretty simple and quick for me. My paid off consolidation paperwork came in 14 days after they help me submit my application even though they said it could be up to 45 before i get a letter. Im in the new repayment program with loan forgiveness at the end of the term as promise and im satisfied with the service they have provided to me. Thanks for the help!
April 12, 2018
I am so very happy and impressed by this company. All my dealings with them have great. The customer service is fantastic they keep you aware of where you are in the process and explain everything to you. Thank you for contacting me.
July 17, 2018
I am finally able to take care of my student loan... The situation was impossible, as I am retired and student loan debt would take a hefty share of my pension, so this program allows for consolidation and repayment that is based on income. I still am paying another student loan that is under a non-government program and not eligible for this program...but at least this program was available.
September 19, 2018
very efficient. Explained program in detail. Answered my questions. I'm thrilled to be in the program and out from under student loan debt. Melissa was great to work with.
May 24, 2019
I would like to personally Thank Christian! My wages were on the verge of being garnished by my employer, my credit was suffering, and Christian took the time to help, and educate me on how to pay back my loans and not suffer financially while doing it. He was always available, and answered every call even when I asked the same questions more than once. He also understood that I was not always available to him because of my job. Thanks again Christian especially for your patience. For anyone in need this is not a scam they are really trying to help.
March 13, 2018
Just to let everyone know. I have tried to work with other companys and my loans have never been worked on and I have also tried doing the document preparation myself and its been a tragic. Alumnisc really helped me out, making sure I felt comfortable since i have been burned in the past before. They make the process really easy for me and all i have to do was send in my proof of income. Thanks you!
March 14, 2018
I'm writing this review because they truly are awesome! I won't lie when I first clicked the link on Facebook I thought to myself "they can't help me it'll just be another way for me to get flooded by unwanted calls and emails" but actually Angel and his colleagues have been outstanding! They have been very resourceful and diligent about getting back to you and answering any questions you may have! It took me 3 months to get out of default and they saved me thousands of dollars which takes a load off. Thank you guys so much
May 30, 2018
Jeffery Thompson was beyond helpful today!! He answered all my questions and got me enrolled for the program! He relieved all my worries and stress! Thank you for all your help and I can’t wait for these loans to be gone lol
June 21, 2018
Alumni Support Center is a specialize company that educates student loan borrowers on government programs and prepare applications for applicants who wish to enroll into the various programs offered through The Department of Education. We will counsel and walk you through your options and help prepare and finalize your documents, depending on which program(s) you choose. Alumni Support Center is not affiliated with Federal, State, or Local Government agencies. Alumni Support Center is not a loan servicer or originator. Consumers with student loan debt have the legal right to use an attorney or process federal student loan services documentation on their own behalf through the Department Of Education.