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What Our Customers Are Saying
I like wat they’re duin for me. Jeff Thompson is my rep and he’s duin a great job, the short time he’s been there.
June 14, 2018
I'm writing this review because they truly are awesome! I won't lie when I first clicked the link on Facebook I thought to myself "they can't help me it'll just be another way for me to get flooded by unwanted calls and emails" but actually Angel and his colleagues have been outstanding! They have been very resourceful and diligent about getting back to you and answering any questions you may have! It took me 3 months to get out of default and they saved me thousands of dollars which takes a load off. Thank you guys so much
May 30, 2018
Thank You! These guys are great. They took the time to educate me and made me feel assured of the whole process. I was very hesitant in dealing with a company outside of my loan servicer but my servicer was very frustrating to deal with and did not take the time to explain nor educate me on the forgiveness repayment program. I received updates throughout the whole process like my agent said I would. I went to a university so I accumulated a whole bunch of student loan debt, about 60k. Pretty much to make it short, Alumni Support Center got my monthly payments lowered to 39$/m and predicted I would save around $40-50k with my new repayment program. They made the whole process easy for me and also will re-certify my program each year for me. You guys rock!
March 10, 2018
They are incredibly helpful and patient. My adviser even helps me after hours. Always in a timely manner, too!
June 6, 2018
I had a great conversation with the representative and he helped me tremendously. I was very pleased with the outcome of our conversation and his ability to assist me. Great Job
July 27, 2018
5 Stars ***** I am so grateful for the conversation. I had this evening. I was enlightened, educated & helped with patience, compassion, knowledge by an all around awesome person.
July 27, 2018
So thankful for this program!!! It has alleviated so much stress from my shoulders! Students loans are down right SCARY after graduating. And they become scarier when you contemplate graduate school. This program has helped me so much financially that now I don’t have to think twice about attending law school. Thank you so much!! Truly a life difference.
August 1, 2018
The service is excellent, the person was very easy to talk and explained everything easily. I would reccomend this company to everyone.
July 18, 2018Sarah Noicale
July 7, 2018
Katy is amazing! She has been my contact for Alumni Support and is super punctual and responsive. It’s so difficult to always get on the phone and make a call, the mode of text message has helped immensely. Thanks Alumni and Katy!
February 18, 2019Angel Paredes
July 23, 2018
This place truly rocks. I wasn't sure if I could get help at first but I called in to find out and the representative Jeffrey Thompson was extremely helpful in getting my loan situated.
July 6, 2018
- Earron Smith
March 16, 2018
This is a wonderful program. Staff took the time to answer every question and made sure I understood everything. Recommend 100%.
July 17, 2018Vera Pandora
June 4, 2018
very efficient. Explained program in detail. Answered my questions. I'm thrilled to be in the program and out from under student loan debt. Melissa was great to work with.
May 24, 2019
I recommend just doing it, signing up and trying it. The peace of mind, the weight taken off your shoulders, freedom from debt! What else could you ask for!
May 11, 2019
This review is for Christian. My current loans were in default. My credit is affected negativity due to my student loans. Luckily I have not been garnished yet. Alumni support center is currently helping me get out of default. I have not been out yet but I did get proper letters sent to me like my agent said I would. I am just waiting for my default to be uplifted on my status. Overall, good education, the explanation was very simple for me to understand and I cant wait for my default to be removed. Thanks guys
March 11, 2018
Very kind understanding personnel Helped consolidate my loans Helped remove garnishments Helped understand what I could do better and understand the process Thank you so much
January 30, 2019
It's been excellent so far, having my student loans taking care of helps me to get my finances back on track.
September 19, 2018
Thanks for helping me with my student loans. You guys made it easy for me by educating me and making it easy for me since im student loan illiterate. Thanks ya and shout out to my agent Tim!
April 12, 2018
- Ron Bowser
July 17, 2018
Leaving you guys a quick review. Everything was pretty simple and quick for me. My paid off consolidation paperwork came in 14 days after they help me submit my application even though they said it could be up to 45 before i get a letter. Im in the new repayment program with loan forgiveness at the end of the term as promise and im satisfied with the service they have provided to me. Thanks for the help!
April 12, 2018
Just to let everyone know. I have tried to work with other companys and my loans have never been worked on and I have also tried doing the document preparation myself and its been a tragic. Alumnisc really helped me out, making sure I felt comfortable since i have been burned in the past before. They make the process really easy for me and all i have to do was send in my proof of income. Thanks you!
March 14, 2018
Jeffrey was awesome! I was nervous about the process wasn’t sure what I was getting myself into, but Jeffrey made me feel comfortable even though I was speculating everything. If anyone needs any help with there student loans differently give them a call. Thanks again Jeffrey😊
July 6, 2018
I spent about $800 on services that I could have easily done myself with a phone call to equally as helpful people through fedloan servicing, the government institution to which alumni support center talks anyway. Please don't waste your money!
June 24, 2019
Wow! I’m so happy that I called these guys back after receiving a few letters. I kept putting it off but I almost regret not calling sooner. They helped consolidate my loans and figure out the most affordable plan for me. I can’t believe how much money im going to save. Alumni employees are so honest and helpful. I highly recommend you use this company to help with loan forgiveness and consolidation.
July 12, 2018
I think everyone is always sceptical about a "better deal" when talking about loans and scared of getting scammed, but I can assure you these guys went above and beyond for myself. They reasurred me every step of the way and I have a more reasonable payment that I didn't think was possible.
March 21, 2018
Alumni Support Center is a specialize company that educates student loan borrowers on government programs and prepare applications for applicants who wish to enroll into the various programs offered through The Department of Education. We will counsel and walk you through your options and help prepare and finalize your documents, depending on which program(s) you choose. Alumni Support Center is not affiliated with Federal, State, or Local Government agencies. Alumni Support Center is not a loan servicer or originator. Consumers with student loan debt have the legal right to use an attorney or process federal student loan services documentation on their own behalf through the Department Of Education.