Money Back Guarantee
You are guaranteed 100% reimbursement if you are not approved for your chosen federal program.
Company guarantees that the documents Client provided to Company will be sufficient for Client to use to obtain a federal loan consolidation or acceptance into another DOE-offered program for student loan debt subject to the following conditions: (1) student loans that Client presents to Company are original debts, and have not previously consolidated or had their terms or amounts previously adjusted, and have not been previously serviced or worked on by any other student loan assistance or adjustment company; (2) Client fully cooperates, is honest, complete and timely in providing all information requested by Company and DOE; and/or (3) Client does not possess a characteristic that pursuant to DOE rules or applicable law would disqualify Client from receiving consolidation. Client shall not be entitled to the benefits of this section in the event a Client receives document preparation services from Company prior to approval by DOE, Client terminates this Agreement or does not pay Company. Fee(s) Client paid to Company to prepare Clients documents will not be reimbursed to Client until DOE gives results of Clients DOE-offered program status. If Client is not approved through the DOE with documents prepared by Company, then Company will reimburse the Fee paid to Company (limited to funds received by Company from Client). All refund requests must be made, in writing (firstname.lastname@example.org), to Company within 30 days of any denial by the DOE.